General Terms and Conditions

These General Terms and Conditions apply to contracts for services provided by Bringmal UG (haftungsbeschränkt), Zum Sauerbach 26, 21379 Rullstorf (“Bringmal”). The services are offered exclusively to entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law and special funds under public law (“customer”).

Registration court: Lüneburg District Court, HRB 213263. VAT ID: DE458112430.

Individual agreements in an offer or order take precedence over these General Terms and Conditions. Service descriptions, data processing agreements and the terms of connected third-party providers may also apply.

Content displayed on the website is non-binding. A contract is concluded when an offer is accepted, an order confirmation is issued, an express order is placed during onboarding or a paid service is activated.

The type and scope of the services are determined by the selected plan, the individual offer and the current service description. Bringmal may provide, in particular, an online shop, table reservations, QR code ordering, digital menus, websites, payment and POS interfaces, as well as setup and support services.

Bringmal may further develop services as long as the agreed main function is retained and the change is reasonable for the customer. Additional services will only be charged if they have been ordered separately.

Bringmal supports setup to the agreed extent, for example by transferring menus, prices, allergens, payment methods and branding. The customer must provide accurate, complete and up-to-date content, access details and contacts in good time, and review the configured information before publication.

The customer remains responsible for its hospitality offering, prices, mandatory information, tax settings, and food-law and labeling information. Delays caused by insufficient cooperation will extend agreed deadlines by a reasonable period.

Payments, domains, POS systems, shipping, card readers or other third-party services may be provided by third parties. These services may be subject to separate contracts and terms of the respective provider. For interfaces, Bringmal is only responsible for the integration described in the offer and cannot guarantee functionality if a third party changes, restricts or discontinues its interface.

All prices are exclusive of statutory VAT unless expressly stated otherwise. Bringmal charges a one-off net fee of €39.00 for the basic setup unless otherwise agreed in the individual offer. Further setup costs are incurred only if expressly agreed in advance.

Recurring fees are due in advance according to the agreed billing period. In addition, transaction fees may apply from the respective payment provider. In the event of late payment, the statutory provisions apply.

The free trial period generally lasts 30 days, unless expressly agreed otherwise. It includes the functions that were jointly determined in the introductory meeting or in the subsequent offer.

The required payment details are collected by the payment service provider GoCardless at the start. No payment is initiated during the trial period. Providing payment details does not result in automatic paid renewal.

At the end of the trial period, the service is automatically taken offline. No notice of termination is required. A paid contract is created only if the customer expressly chooses to continue and the applicable prices and terms have been communicated and agreed in advance. Without such express agreement, no costs are incurred during or after the trial period.

The contract term and notice period are set out in the order. Unless otherwise agreed, monthly plans may be terminated at the end of the current billing month. Annual plans run for twelve months and renew for a further twelve months unless terminated with one month’s notice before the end of the term. The right to terminate for good cause remains unaffected.

Notices of termination may be sent in text form to hallo@bringmal.de .

For the duration of the contract, the customer receives a non-exclusive, non-transferable right to use the booked services for its own business. Login details must be kept confidential and protected against third-party access. The customer retains ownership of its content and grants Bringmal the usage rights required to perform the contract, warranting that it holds all necessary rights.

Bringmal endeavors to provide reliable availability. Continuous availability is guaranteed only where specified in a separate service-level agreement. Maintenance, security updates, disruptions outside Bringmal’s control and force majeure may temporarily restrict availability.

The customer must report reproducible faults with as much detail as possible. Bringmal will remedy defects within a reasonable period. Bringmal may initially choose either to correct the defect or provide a reasonable workaround. Statutory rights remain unaffected.

Bringmal is liable without limitation in the event of intent and gross negligence, in the event of injury to life, body or health, in accordance with the Product Liability Act and to the extent of expressly assumed guarantees. In the event of a slightly negligent breach of essential contractual obligations, liability is limited to the damage typical for the contract and foreseeable at the time the contract was concluded. Furthermore, liability is excluded in the event of slight negligence.

The limitations of liability also apply to Bringmal’s legal representatives, employees and vicarious agents.

Both parties comply with the applicable data protection regulations. Where Bringmal processes personal data on behalf of the customer, the parties enter into a data processing agreement pursuant to Art. 28 GDPR before processing begins. Information about data processing on this website is available in the Privacy Policy.

Both parties must keep the other party’s non-public business and technical information confidential and use it only to perform the contract. Statutory disclosure obligations remain unaffected.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the customer is a merchant, a legal entity under public law or a special fund under public law, Lüneburg is the exclusive place of jurisdiction - to the extent permitted by law. Changes and additions to the contract must at least be in text form, unless a stricter form is required by law.